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CMDB Item Physical Statuses

You can define physical statuses which Analysts can use to indicate the current status of a configuration item, for example, whether it is On Order, In Repair, or in Testing, in the CMDB Item Details window.

Creating a Status

Before you start

You must have CMDB Setup enabled within your General Access security role in order to configure any CMDB administration settings. Depending on if or how your system is partitioned, ensure that you are working in the correct partition.

Select the Menu button , then Admin, and then select System Administration. The System Administration window is displayed . In the Explorer pane, locate the CMDB group , scrolling up or down if necessary. You may need to expand the group to see the options within it.
Select CMDB Item Physical Statuses to open the window.

Select . A new row is added to the browse table.
In the Name list, type the name of the new status you want to create.
Repeat for each status you want to create.
Select to save the changes. Provide the Change Reasons if prompted to do so.

You can change the display order of the status types in the table. To do so, select a status by selecting on it and use or to change its position in the table.

Renaming a Status

Before you start

Select the Menu button , then Admin, and then select System Administration. The System Administration window is displayed . In the Explorer pane, locate the CMDB group , scrolling up or down if necessary. You may need to expand the group to see the options within it.
Select CMDB Item Physical Statuses to open the window.

Select the status you want to rename. The entry is highlighted.
Type the name you want to assign for the selected status.
Select to save the changes. Provide the Change Reasons if prompted to do so.

Deleting a Status

Before you start

You cannot reverse this procedure. If you delete a status by mistake, you have to re-create the entry by creating a new status.

Select the Menu button , then Admin, and then select System Administration. The System Administration window is displayed . In the Explorer pane, locate the CMDB group , scrolling up or down if necessary. You may need to expand the group to see the options within it.
Select CMDB Item Physical Statuses to open the window.

Select the status entry you want to delete from the list by selecting on it. The entry is highlighted.
Select . If you attempt to delete the system default, you will receive a warning message.
Select to save the changes. Provide the Change Reasons if prompted to do so. The entry is deleted.